Privacy Policy | Company Policy | Refund Policy

Privacy Policy

Effective Date: 01/06/2025
Owned and Operated by: Adda Group, India

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1. Introduction

Welcome to Adda Group. We provide both online and offline services including Net Worth Certification, Valuation Reports, Visa Purpose Certificates, and CA-related services. Your privacy, data security, and satisfaction are our top priorities.

We follow strict professional standards aligned with Chartered Accountants of India (ICAI) and Registered Valuers under relevant Indian laws and guidelines. This Privacy Policy outlines how we collect, use, protect, and manage your data.

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2. Our Commitments

• No Advance Charges: We do not charge any advance payment for our services.

• 100% Refund Guarantee: In the rare case of non-completion of service, we ensure a 100% refund without any delay.

• No Fake Certifications: We uphold ethical practices and do not provide any fake, misleading, or non-compliant documents.

• Corrections & Revisions: While human error may occur, we are committed to correcting any mistake through legitimate revision procedures.

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3. Data Collection & Usage

We collect only essential data required to process your service requests, which may include:

• Name, contact details, and identification proof

• Financial documents for valuation or certification

• Communication records related to service delivery

We do not sell, share, or disclose your personal data to any third party. Your data is used solely for fulfilling the requested services.

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4. Data Privacy & Security

• All consumer data is stored securely with industry-grade encryption protocols.

• Access to data is strictly restricted to our Compliance Officer and relevant authorized personnel.

• We ensure data confidentiality in accordance with Indian IT Act and ICAI data governance guidelines.

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5. Confidentiality Commitment

Your information is handled with absolute confidentiality. All staff, including CAs and valuers, sign NDAs and operate under a strict ethical code. Your documents and information are never used for any purpose other than your service.

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6. Legal & Ethical Compliance

We fully comply with:

• ICAI Regulations (for CA-related work)

• Registered Valuers Rules under Companies Act

• Information Technology Act, 2000

• Consumer Protection Act

Our team includes a panel of CAs and registered Valuers, who are qualified and experienced professionals.

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7. Rights & Disclaimers

• We reserve the right to refuse service in case of non-compliance with legal norms by the client.

• We do not entertain requests for unlawful or fraudulent certifications.

• All certifications are issued only after thorough review and verification by licensed professionals.

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8. Refund Policy

In case we are unable to complete the service due to internal issues, we will provide a 100% refund. However, refunds are not applicable in cases where:

• Client has submitted forged/incomplete documents

• Client violates terms or cancels after work initiation

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9. Your Rights as a Consumer

You may at any time:

• Request revision of a certificate (in case of errors)

• Withdraw your consent to share information

• Request deletion of your stored data (subject to legal obligations)

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10. Contact Our Compliance Officer

For any concerns, complaints, or data access requests, please contact:

Compliance Officer
Adda Group, India
[Contact: +91 9726365833]
[Email: co@visanetworth.com]